Great post, Ravi. It's interesting that this is a slightly different way of asking the question, "What's your north star metric"? If a company says "revenue", it's also a bit of a red flag (they're not clear on their "why" aside from making money).
Given that not everyone has an NSM, this seems like a good way to reach a similar conclusion with a slightly different question.
100% agreed... I think this is why North Star Metrics can be tricky for companies that haven't use them before. The NSM has to be broad enough to apply to most teams, but narrow enough to be useful as a decision making tool. Too often, the NSM is some thinly veiled proxy for revenue and then it loses its value as a "north star".
Great post, Ravi. It's interesting that this is a slightly different way of asking the question, "What's your north star metric"? If a company says "revenue", it's also a bit of a red flag (they're not clear on their "why" aside from making money).
Given that not everyone has an NSM, this seems like a good way to reach a similar conclusion with a slightly different question.
100% agreed... I think this is why North Star Metrics can be tricky for companies that haven't use them before. The NSM has to be broad enough to apply to most teams, but narrow enough to be useful as a decision making tool. Too often, the NSM is some thinly veiled proxy for revenue and then it loses its value as a "north star".